Terms and Conditions

Datma Analytics provides analytics, reporting, and AI-powered business insights for merchants using Shopify-powered stores (“the Service”).

The Service may include:

• Data aggregation and visualization
• Operational and sales reporting
• AI-generated insights and recommendations
• Dashboard creation and customization
• Store analytics functionality

The App integrates with Shopify and accesses store information through Shopify-authorized APIs.

You may use the App only if you have the authority to bind the business or organization operating the Shopify store connected to the App.

The App operates as a third-party integration with Shopify.

Your use of Shopify is governed separately by Shopify’s own terms, policies, and agreements. We are not responsible for Shopify’s services, availability, platform changes, or decisions regarding your Shopify account or store.

Installation and uninstallation of the App are controlled through Shopify.

Uninstalling the App from your Shopify store automatically terminates your access to the Service and these Terms.

The App is offered on a subscription basis through Shopify’s billing platform.

By subscribing to the App, you authorize Shopify to charge the applicable subscription fees and any applicable taxes according to the pricing displayed at the time of purchase.

Billing, payment processing, renewals, and cancellations are managed through Shopify.

Unless otherwise required by law, subscription fees are non-refundable.

We reserve the right to modify pricing or introduce new charges at any time. Any pricing changes will apply prospectively and be communicated through Shopify or the App.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the App solely for your internal business purposes.

You agree not to:

• Copy, reproduce, or redistribute the App
• Reverse engineer or attempt to extract source code except where prohibited by law
• Use the App in violation of applicable laws or regulations
• Interfere with or disrupt the integrity or performance of the Service
• Attempt unauthorized access to the App or related systems

Your use of the App is also governed by our Privacy Policy.

By using the App, you authorize us to access and process store data made available through Shopify APIs as necessary to provide the Service.

We process merchant and store data in accordance with applicable data protection laws.

Data associated with your store is deleted within 30 days following App uninstallation unless retention is required by law.

The App may use artificial intelligence technologies provided by:

• OpenAI
• Anthropic

AI-generated reports, recommendations, summaries, forecasts, or insights are provided for informational purposes only.

You acknowledge and agree that:

• AI-generated outputs may contain inaccuracies, errors, omissions, or outdated information
• AI outputs should not be relied upon as professional, financial, legal, tax, or business advice
• You are solely responsible for evaluating and verifying AI-generated content
• Business decisions made using the Service remain entirely your responsibility

We do not guarantee the accuracy, completeness, or reliability of AI-generated outputs.

The Service is provided on a “best effort” and “as available” basis.

While we aim to provide reliable access to the App, we do not guarantee uninterrupted availability, error-free operation, or specific uptime levels.

Support inquiries may be submitted to:

contact@datma.io

Support is monitored 24/7, but we do not guarantee response or resolution times.

We may modify, suspend, or discontinue portions of the Service at any time without liability.

All rights, title, and interest in and to the App, including software, branding, interfaces, analytics systems, and related intellectual property, remain the exclusive property of Mighty Byte SRL and its licensors.

These Terms do not transfer any ownership rights to you.

You retain ownership of your store data and business information.

The App relies on third-party infrastructure and service providers, including:

• Google Cloud
• CubeJS
• PostHog
• OpenAI
• Anthropic

We are not responsible for interruptions, failures, or data issues caused by third-party providers.

To the maximum extent permitted by applicable law, the App and Service are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise.

We disclaim all implied warranties including merchantability, fitness for a particular purpose, non-infringement, and availability.

We do not warrant that:

• The Service will meet your requirements
• The Service will be uninterrupted or error-free
• Reports or analytics will be accurate or complete
• AI-generated outputs will be reliable

To the fullest extent permitted by law, Mighty Byte SRL shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including:

• Loss of profits
• Loss of revenue
• Loss of data
• Business interruption
• Loss of goodwill

arising from or related to your use of the App or Service.

This limitation applies regardless of the legal theory asserted and even if we have been advised of the possibility of such damages.

You agree to indemnify and hold harmless Mighty Byte SRL, its affiliates, officers, directors, employees, and contractors from any claims, liabilities, damages, losses, and expenses arising out of:

• Your use of the App
• Your violation of these Terms
• Your violation of applicable laws or third-party rights

These Terms shall be governed by and interpreted in accordance with the laws of the European Union and applicable Romanian law, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the competent courts of Romania.

We may update these Terms from time to time.

If we make material changes, we will provide notice through the App, Shopify, or other appropriate means.

Continued use of the App after updated Terms become effective constitutes acceptance of the revised Terms.

If you have questions about these Terms, please contact:

Mailing Address: